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Product Manager Compass

Apply now Job ID 7094451520 Date posted 04/23/2021

Primary Locations: Toronto, Ontario

Employee Status: Regular

Schedule: Full-time

National Bank Independent Network is Canada’s leading provider of custody, trade execution and brokerage solutions to independent Portfolio Managers, Investment Dealers and Investment Fund Managers.  With over 30 years of continuous service and a team of more than 200 professionals, we serve 400 independent firms with over $200 billion in Assets under Administration.

The NBIN Product Team sits at the intersection of client experience, business, and technology.  We focus on uncovering opportunities to better support our member firms in their day-to-day operations and building highly productive and intuitive B2B digital administration tools to service those needs.
As Product Manager, Compass, you will own the product stream strategy and evolution of the services and digital experiences for our most foundational capability – the ability for our firms to digitally manage their accounts and assets with NBIN.  You will work deeply with clients and collaborate with business and technology partners across the agile product development lifecycle to achieve product objectives and maximize client value.

Successful candidates possess a unique blend of business and technical savvy, and most importantly, they obsess over client problems and the value that we can create for them.  This position will report to the Head of Product within the NBIN Business Solutions Group.


•    Be the organization’s expert on our clients in relation to your product, developing a deep understanding of their behaviors, characteristics and JTBD’s to uncover underserved needs
•    Define and manage OKR’s and product roadmap against the overarching NBIN digital product vision
•    Design client discovery programs to co-develop, validate and pilot product features across our various client & user segments
•    Own the feature definition and prioritization; leverage both qualitative and quantitative insights to articulate user goals, impact and reach and guide teams to develop a shared understanding of the client
•    Champion incremental value delivery, collaborating with key internal and external delivery partners to ship additively and often
•    Drive the go-to-market strategy and product launches, including working with our sales, service delivery, training, communications and marketing teams as well as executives, and other product team members
•    Participate in internal product performance reviews to understand performance gap, develop action plans, and drive the execution of actions
•    Contribute to the continuous improvement of the product operating model and evangelism of product culture

•    Bachelor's degree in a related field and ten years' relevant experience or Master's degree in a related field and eight years' relevant experience
•    5+ years of product management experience, preferably with B2B and SaaS products
•    Proficiency in basic data analysis; ability to work with analytics partners to produce product insights
•    Proven track record of shipping products that customers love
•    Well versed and experienced in end-to-end agile product development methodologies
•    History if building strong relationships with a variety of cross-functional teams, internal and external partners
•    Strong sense of ownership and curiosity in their product domains
•    Ability to think strategically and be creative; willingness to take initiative and risks as needed 
•    Ability to influence without authority to prioritize and operate independent to drive product focus and success
•    Able to clearly and concisely communicate in verbal and written form to both internal and customer stakeholders, with emphasis on understanding the customer's perspective
•    English spoken and written,  French an asset

The Bank has innovated by modernizing its performance evaluation system to better meet our clients’ evolving needs. From now on, the corporate values (expected behaviours) of partnership, agility and empowerment count as much as the business objectives. 

Working at National Bank means having access to competitive working conditions, a wide range of employee benefits, a dynamic work environment and telemedicine services. 

National Bank values all aspects of diversity and sees it as a tremendous source of wealth. We want to offer an open, respectful work environment where all employees can achieve their full potential. Senior management has made a concrete commitment to promote this value across all sectors of the organization.  We're committed to providing accommodations as needed and ensuring accessibility during the recruitment process and after hiring.  If you have any specific needs, please let us know during our initial conversation and we'll be happy to accommodate you. 


JobField: Marketing

Unposting Date: 2021-05-14

Job Number: MAR000Z7

Posting Date: 2021-04-23

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