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Operations Agent

Apply now Job ID 21384600112 Date posted 01/07/2022

Primary Locations: Québec, Quebec

Employee Status: Regular

Schedule: Full-time

This position reports to the Regional Manager.
Main challenges
Support the branch by performing administrative tasks that require thorough knowledge of operational procedures and activities.  
You will conduct various operational tasks, including a certain level of complexity, using procedures or information specific to National Bank Financial. You will also perform clerical activities and operational tasks for the branch.
Specifically, you will:
  • Answer phone calls at reception desk, welcome clients and direct them to the appropriate branch employee
  • Back up for Branch Administrator when necessary
  • Daily banking deposits, arranging couriers and submitting accounts payable
  • Order office supplies & stationery
  • Manage and assist with booking conference rooms
  • Distribution of internal and external mail
  • Other administrative duties as required

  • Completed College Diploma in Business Administration or in a related field, and one (1) year of relevant experience
  • Successful completion or willing to obtain the Canadian Securities Course is considered an asset
  • Good knowledge of Microsoft Office
  • Willingness to provide service to customers quickly and efficiently
  • Strong organizational and management priorities
  • Autonomy, initiative and attention to detail
  • Bilingualism both spoken and written (English and French), an asset 

At National Bank, we stand out by investing in our employees throughout their careers—as demonstrated when we were awarded silver in the "Most Innovative use of HR Technology" category at the 2020 Canadian HR Awards for our use of Axonify, a personalized learning solution that can be used every day.

The Bank has innovated by modernizing its performance evaluation system to better meet our clients’ evolving needs. From now on, the corporate values (expected behaviours) of partnership, agility and empowerment count as much as the business objectives.

Working at National Bank means having access to competitive working conditions, a wide range of employee benefits, a dynamic work environment and telemedicine services.

National Bank sees diversity as a great source of wealth and values it in all its dimensions. Its objective is to offer an open, respectful work environment where all employees can achieve their full potential. Senior management's concrete commitment helps spread this value across all sectors in the organization. The Bank has been ranked among the top employers for diversity in Canada for several years.

Come and see how:

JobField: Administrative Support and Coordination

Unposting Date: 2022-01-21

Job Number: ADM001HU

Posting Date: 2022-01-07

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