Technical Lead MFT

Primary Locations: Montreal, Quebec

Attendance: Hybrid

We are looking for an MFT Technical Leader to join our team that is responsible for corporate file transfer assets and services at National Bank of Canada.

Our ideal candidate is a passionate advocate for our employees, clients, team success and the company's technology roadmap. The candidate must have a solid understanding of technical concepts, excellent attention to detail, data accuracy and data analysis, strong verbal and written communication skills, be motivated and work with a strong sense of urgency and a high level of integrity.

As a Technical Leader, you’ll guide the development of major IT projects and mandates that require a high level of experience and expertise and have a significant impact on the Bank's profitability and efficiency.

You will act as a leader in your field of expertise, align the various solutions for projects in the sector, and support architects in achieving the Bank’s strategic objectives by reviewing and providing technical support in order to optimize the quality of services and operations.

You are responsible for keeping the assets and services in your field in operating condition. Finally, you will ensure that the members of the MFT team reach technical maturity.

What will your day-to-day tasks be?

• Validate and deliver technology solutions that meet business needs and are in line with business orientations and roadmaps.
• Work with the architects to define and validate non-functional requirements and make sure solutions meet them.
• Act as a technological integrator for the sector's various solutions and make sure they're implemented according to the planned architecture.
• Take care of platform maintenance activities that include, but are not limited to, the operating system, application updates, and operational automation.
• Be responsible for implementing automations to improve the security, reliability, maintainability, availability and performance of the MFT platform.
• Participate in building self-service capabilities for clients.
• Diagnose and resolve file transfer and platform issues.
• Analyze and report platform-related issues to the respective product providers.
• Be flexible with providing production support 24/7.
• A team player, you are the technical leader of an Agile squad of 6 to 8 people.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer hybrid work (remote and in the office), work schedule arrangements to help you achieve work/life balance and flexible leave that you can take when it’s important to you.

Qualifications

• Bachelor's degree in a related field and 10 years of relevant experience
• Solid experience in MFT products such as IBM Sterling, Axway or any other competing B2B/MFT product
• Experience in managing a very high volume of data and file transfers and managing performance issues
• Experience working in a Unix and Linux environment
• Good experience with scripting (Shell, Python, XML, etc.)
• Experience optimizing SQL queries
• Knowledge of network protocols and security (encryption/authentication/certificates)
• Exposure to the cloud such as AWS/Azure/GCP. A good understanding of AWS technologies, including but not limited to S3, EC2, or EKS, an asset
• Exposure to integration technologies (Microservices, Rest API, MQ)
• Skills on a monitoring or observability tool such as Splunk would be an added value
• Experience in application design, coding practices, quality assurance and documentation
• Solid debugging skills
• Knowledge of ITIL processes, including incident, problem and change management processes
• Knowledge of the Scrum framework
• Hands-on SAFe experience and/or certification, an asset
• Excellent spoken, written and interpersonal communication skills Ability to communicate ideas in a language that is both technical and user-friendly
• Bilingualism (English and French), an important asset

Your benefits: 

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Initiatives promoting community involvement
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first : 

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

 Ready to live your ambitions?