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Senior IT Analyst

Apply now Job ID 33828422656 Date posted 08/04/2022

Primary Locations: Montreal, Quebec

Attendance: Hybrid

Employee Status: Regular

Schedule: Full-time


  • Are you passionate about new technology? Would you love to manage Windows, Mac and mobile workstations and peripherals within a large company?
  • Are you curious about what the bank of tomorrow might look like?
  • Do you have good listening skills? Are you committed to meeting our users' needs?

You could play a key role in the evolution of our workstations and the development of tools that will define our future! Join a dynamic IT operations team. Your role as an expert will involve being on the lookout for new technology related to workstations to help us meet our business needs and the needs of our users. You will be called upon to explore brand-new technologies and discover their potential for our company.

You'll be able to share your expertise, express your leadership and use your imagination while working with an agile, mature team in a dynamic workspace.

Your Role

  • Act as an ambassador for Bank-wide IT equipment requirements – PC and Mac (in collaboration with the domain architect)
    • Business lines
    • Community
    • Support team
    • Analysis of requests, contacting users and their managers, etc.
  • Carry out research and development
    • Be on the lookout for new technology related to workstations and peripherals (monitors, docking stations, etc.)
  • Guide the evolution of PC and Mac workstations across National Bank of Canada (in collaboration with the domain architect)
  • Set standards for workstations
  • Work with our suppliers (MS, Lenovo and others)
    • Receive equipment
    • Manage equipment loans
    • Set up equipment tests
  • Work with the sourcing and contract teams
    • Work with our computer equipment certification team
  • Serve as a point of reference (in collaboration with the domain architect) when it comes to the evolution and alignment of solutions related to new technology
    • Explore new technology for our new building
    • Serve as a point of contact for exploring new requests/ideas from our collaborators.

Your Profile 

  • Bachelor's degree related to the sector of activity and 4 years of relevant experience or other diploma related to the sector of activity and several years of relevant experience
  • General experience in IT involving equipment and tools developed by Microsoft, Apple, etc.
  • General experience involving the evolution of workstations and peripherals in a business environment
  • Curious, passionate and attentive to new technology
  • Exceptional interpersonal skills
  • Strong leadership skills, self-reliance and openness to change
  • Knowledge of French (spoken/written), knowledge of English an asset (You will have to negotiate with English-speaking suppliers)

Ready to make a difference within a team? Want to have a positive impact? Submit your application today!

Your benefits 

Upon hiring, you will be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family:

  • Health and wellness program, including many benefits
  • Flexible group insurance
  • Defined benefit pension plan
  • Employee Share Ownership Plan
  • Employee and family assistance program
  • Preferred banking services
  • Volunteer program
  • Telemedicine
  • Virtual sleep clinic

These are just a few of the many benefits we offer. We've rolled out a number of additional measures to ensure your health, safety and wellbeing during the pandemic. 

We're putting people first 

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

 Ready to live your ambitions?

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#LI-Hybrid

JobField: IT

Unposting Date: 2022-08-18

Job Number: IT001US

Posting Date: 2022-08-04

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