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Senior Business Process Advisor

Apply now Job ID 31277121840 Date posted 06/20/2022

Primary Locations: Montreal, Quebec

Attendance: Hybrid

Employee Status: Regular

Schedule: Full-time


National Bank is currently undergoing the most significant technological transformation in its history and has many career opportunities to offer. As a a Senior Business Process Advisor you will participate in various projects in the Operations sector.

Every day, we move closer to our goals of transformation and digitization due to the expertise of our Operations professionals who strive to ensure that we can we offer exceptional service to our clients.

Being a Senior Business Process Advisor means working in an environment where you can excel and collaborate with all other Bank sectors. You’ll have the opportunity to learn and develop within a team that values client satisfaction, performance, collaboration and innovation. This means appropriating the Bank’s various business processes and representing the Operations sector in the Bank’s various initiatives. You will also be part of a dynamic, innovative team where management practices foster a good work/life balance. 

Your role: 

  • Take charge of and/or be responsible for the delivery of business initiatives
  • Determine business needs, manage the impacts on operations and recommend the best possible solutions
  • Manage priorities and ensure the profitability of improvements/solutions delivered based on the business value
  • Challenge existing business rules and ways of working
  • Manage stakeholders and align their different interests
  • Proactively communicate results, issues, and risks to management in summary form
  • Practice sound risk management on a daily basis

Competencies required:

  • A Bachelor’s degree in a related field plus 6 years of relevant experience OR a Master’s degree in a related field plus 4 years of relevant experience
  • Experience in the banking industry; an asset 
  • Experience in change management and initiative deployment
  • Experience in project management/delivery of initiatives in agile mode
  • Advanced experience in process reengineering and continuous improvement, Lean Six Sigma (LSS) Black belt, an asset
  • Experience in an advisory role with management
  • Skilled in managing multiple priorities and results-oriented
  • Bilingualism, spoken and written (English and French)

Your benefits:

Upon hiring, you will be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family:

  • Health and wellness program, including many benefits
  • Flexible group insurance
  • Defined benefit pension plan
  • Employee Share Ownership Plan
  • Employee and family assistance program
  • Preferred banking services
  • Volunteer program
  • Telemedicine
  • Virtual sleep clinic

These are just a few of the many benefits we offer. We've rolled out a number of additional measures to ensure your health, safety and wellbeing during the pandemic. 

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

 Ready to live your ambitions?

#LI-CB1

#LI-Hybrid

JobField: Operations

Unposting Date: 2022-07-04

Job Number: OPE00323

Posting Date: 2022-06-20

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