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Senior Advisor Business Process

Apply now Job ID 18646898096 Date posted 11/22/2021

Primary Locations: Montreal, Quebec

Employee Status: Regular

Schedule: Full-time


  • Have you already been part of several projects that had a significant impact on the Bank’s profitability and operational efficiency?
  • Are you interested in analyzing business issues, identifying needs and proposing strategies to support project execution and process improvements?
  • Do you know how to make recommendations and are you able to influence various stakeholders?

Strategic Operations is currently looking for a Senior Business Process Advisor for various projects in the Retail and Commercial Operations and The Operations sector plays a central role in delivering financial products and services to clients. Every day, we move closer to our goals of transformation and digitization due to the expertise of our Operations professionals who strive to ensure that we can we offer exceptional service to our clients.

Being a Senior Business Process Advisor means working in an environment where you can excel and collaborate with all other Bank sectors. You’ll have the opportunity to learn and develop within a team that values client satisfaction, performance, collaboration and innovation. This means appropriating the Bank’s various business processes and representing the Operations sector in the Bank’s various initiatives. You will also be part of a dynamic, innovative team where management practices foster a good work/life balance. 

You will stand out for your ability to influence, act as an advisor to senior management and for your experience on projects.  

Your main responsibilities: 

  • Take charge of and/or be responsible for the delivery of business initiatives
  • Determine business needs, manage the impacts on operations and recommend the best possible solutions
  • Manage priorities and ensure the profitability of improvements/solutions delivered based on the business value
  • Challenge existing business rules and ways of working
  • Manage stakeholders and align their different interests
  • Proactively communicate results, issues, and risks to management in summary form
  • Practice sound risk management on a daily basis

  • A Bachelor’s degree in a related field plus 6 years of relevant experience OR a Master’s degree in a related field plus 4 years of relevant experience
  • Experience in the banking industry; an asset 
  • Experience in change management and initiative deployment
  • Experience in project management/delivery of initiatives in agile mode
  • Advanced experience in process reengineering and continuous improvement
  • Experience in an advisory role with management
  • Skilled in managing multiple priorities and results-oriented
  • Bilingualism, spoken and written (English and French)

Your benefits

Upon hiring, you will be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family:

  • Health and wellness program, including many benefits
  • Flexible group insurance
  • Defined benefit pension plan
  • Employee Share Ownership Plan
  • Employee and family assistance program
  • Preferred banking services
  • Volunteer program
  • Telemedicine
  • Virtual sleep clinic

These are just a few of the many benefits we offer. We've rolled out a number of additional measures to ensure your health, safety and wellbeing during the pandemic. 

Our dynamic work environments and cutting-edge collaboration tools foster a pleasant employee experience.  We value employees' ideas and use surveys and other programs to encourage feedback and ongoing communication.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us,  and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

Ready to live your ambitions?

#LI-CB1

JobField: Operations

Unposting Date: 2021-12-06

Job Number: ADV001NA

Posting Date: 2021-11-22

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