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Manager Digital & SEO Writing

Apply now Job ID 9106941168 Date posted 06/07/2021

Primary Locations: Montreal, Quebec

Employee Status: Regular

Schedule: Full-time


  • Are you driven to create clear, relatable and compelling content experiences?
  • Do you have an entrepreneurial spirit and want to work for a company that values proactivity? 
  • Are you an inspiring leader who is passionate about writing and recognized for your expertise?

The Public Relations and Content Marketing team is looking for a Manager, Digital Writing. Reporting to the Senior Manager, Public Relations and Content Marketing, the manager will be responsible for providing strong leadership and promoting excellence across our writing teams. 

Our team’s mission is to create content for our website and client space that inspires people to take action and helps them understand their finances, giving them the tools they need to make informed decisions and achieve their goals.

About your impact
As manager, you will be responsible for expanding and developing our writing team to support our rapidly growing expertise. As a leader in the Client Experience and Digital sector, you will be tasked with implementing a client-centric, data-driven culture of excellence, based on our values of partnership, agility and empowerment. You will also define and implement a vision to develop our expertise and support the Bank’s digital transformation.

About your responsibilities

  • Build collaborative relationships and ensure alignment with key stakeholders and teams to help transform the client experience, achieve business objectives and boost team efficiency 
  • Translate our business objectives into concrete targets for the team 
  • Possess and maintain in-depth knowledge of our industry, business objectives, ecosystem and expertise so that you can play an active role in identifying opportunities presented by various projects 
  • Maintain an overview of our ecosystem content to ensure compliance with editorial standards, help implement a strong brand voice, promote best practices and ensure consistency between platforms 
  • Track content performance and team results
  • Coach team members to develop their expertise and careers, boost their engagement and motivation and maximize their positive impact on business results and colleagues 

About your experience

  • Bachelor’s degree in a related field (communications, journalism, marketing, etc.) and 7 to 10 years of experience
  • Excellent knowledge of principles and best practices for content writing for SEO and web accessibility 
  • Excellent command of French (written and spoken) AND good command of English (written and spoken)
  • Solid experience in cross-platform digital writing (ads, websites, apps, emails, etc.)
  • Team management or leadership experience 
  • Experience in change management or implementing a business transformation 
  • Proven ability to analyze multiple sources of data and information to produce strategic recommendations 
  • Interest in finance and economics, an asset 
  • Creativity, vision, agility and authenticity

Ready to join our team and make a difference? Want to have a positive impact? Submit your application today!

The Bank has innovated by modernizing its performance evaluation system to better meet our clients’ evolving needs. From now on, the corporate values (expected behaviours) of partnership, agility and empowerment count as much as the business objectives.

Working at National Bank means having access to competitive working conditions, a wide range of employee benefits, a dynamic work environment and telemedicine services.

National Bank sees diversity as a great source of wealth and values it in all its dimensions. Its objective is to offer an open, respectful work environment where all employees can achieve their full potential. Senior management's concrete commitment helps spread this value across all sectors in the organization. The Bank has been ranked among the top employers for diversity in Canada for several years.

JobField: Marketing

Unposting Date: 2021-06-21

Job Number: MAN003MS

Posting Date: 2021-06-07

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