Senior Clerk Operations

Primary Locations: Hollywood, Florida

Attendance: On-site

Natbank is hiring! Join our organization

Natbank, a wholly-owned subsidiary of National Bank of Canada that has been operating in Florida for more than 25 years! 3 Branches in Florida. Hollywood, Pompano Beach and Boynton Beach and soon a 4th Branch in Naples with a team of 38 people who are passionate about their clients, The same mission, the same values: a consulting approach based on the needs of our clients, advantageous solutions to help them realize their dreams and projects in Florida and elsewhere in the United States.

In this role as a bilingual (English & French) Senior Clerk Verification, you will be based in Hollywood Florida. 

BASIC PURPOSES:

• Support Operations Team by processing routine operations activities under limited supervision
• Support Customers & Branches Operations requests
• Maintain records, which may require follow-up action, research, data input and or coordinating flow of confidential documents
• Reports to the Senior Operations & Project Manager

RESPONSIBILITIES AND MAIN ACTIVITIES:

• Verify different reports on a daily basis
• Process NSF, non-posts, overdrafts, charge backs and return items, stop payments
• Process all money desk wires (in, out) research and logs daily wire activity
• Maintenance of loan accounts for certificates of insurance renewals
•  Fraud processing activities
• Prepares customer letters for Dormant and Inactive accounts
•  Participate in annual Compliance training courses
• Perform other routine administrative tasks upon request

PROFESSIONAL QUALIFICATIONS AND BUSINESS COMPETENCIES:

• Basic familiarity with Financial Services Industry
• Strong written and verbal communication skills (English & French)
• Good teamwork and interpersonal skills
• Strong knowledge and application of Microsoft office products
• Detail oriented, organized, self-motivated

EDUCATION, LICENSING, AND/OR EXPERIENCE:

• Associate Degree in operations/administrations or related field preferred, or 1 to 2 years of relevant experience
• Microsoft Word and Excel software knowledge – Intermediate level

If you are interested, please apply now! Send your application to Pauline Poncel Pauline.poncel@natbank.com

At National Bank, we stand out by investing in our employees throughout their careers—as demonstrated when we were awarded silver in the "Most Innovative use of HR Technology" category at the 2020 Canadian HR Awards for our use of Axonify, a personalized learning solution that can be used every day.

The Bank has innovated by modernizing its performance evaluation system to better meet our clients’ evolving needs. From now on, the corporate values (expected behaviours) of partnership, agility and empowerment count as much as the business objectives.

Working at National Bank means having access to competitive working conditions, a wide range of employee benefits, a dynamic work environment and telemedicine services.

National Bank values all aspects of diversity and sees it as a tremendous source of wealth. We want to offer an open, respectful work environment where all employees can achieve their full potential. Senior management has made a concrete commitment to promote this value across all sectors of the organization.  We're committed to providing accommodations as needed and ensuring accessibility during the recruitment process and after hiring.  If you have any specific needs, please let us know during our initial conversation and we'll be happy to accommodate you.