Employee Experience Business Partner

Primary Locations: Calgary, Alberta

Attendance: Hybrid

This position could be based in Calgary or Vancouver

At National Bank, our ambition is to build the most stimulating work environment in the country. This calls for inspiring leaders who create an engaging employee and client experience and an inclusive team culture. To support this ambition, we’re looking for an Employee Experience Business Partner who is passionate about people and their development.

You will be mandated to support the development of National Bank outside Quebec. You will provide day-to-day support for leaders and managers in the Commercial Banking and Private Banking sector based in Ontario, the Prairies, British Columbia and Atlantic Canada.

You will serve as a leading partner for all issues related to the employee experience: hiring and onboarding, engagement, talent development, culture, change management and team dynamics. You will also help immediate managers improve their technical and soft skills.

This position reports to the Senior Manager, Employee Experience Business Partners for Financial Markets, Commercial Banking and Private Banking

Your role:

· Understand the business objectives, opportunities and issues, as well as the objectives and business reality, of the regions you serve

· Support leaders and managers and develop their skills and competencies

· Diagnose complex situations, identify human and organizational risks and issues, and recommend proactive, practical solutions

· Create a work environment that reduces irritants and has a positive impact on the employee experience

· Analyze KPIs, dashboards, and all other sources of information and propose adjustments to the strategies in place

· Help develop, implement and follow up on Employee Experience programs, policies and procedures

· Work in agile mode alongside various business partners and Employee Experience colleagues to better manage the business priorities of the sectors

Required skills:

· Bachelor’s degree in a related field and 7 to 10 years of relevant experience OR master’s degree in a related field and 6 years of relevant experience 

· Experience advising teams, managers and senior management

· Known for your coaching skills, the quality of your advice and your ability to understand situations and identify possible solutions

· Bilingualism, both spoken and written (English and French), an asset

Preferred skills:

· Proven leadership skills and ability to influence

· Ability to engage and motivate various stakeholders and partners

· Known for your coaching skills, the quality of your advice and your ability to understand situations and identify possible solutions

· Comfortable working in ambiguous situations and proposing solutions that go off the beaten track

You will need to be comfortable travelling to the provinces served (20% of your time).

We welcome all candidates and are curious to know what you can bring to our team.

Your benefits:

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options

• Flexible group insurance

• Generous pension plan

• Employee Share Ownership Plan

• Employee and Family Assistance Program

• Preferential banking services

• Initiatives promoting community involvement

• Telemedicine service

• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first:

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

Ready to live your ambitions?

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